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Privacy

Privacy Policy

Last updated: August 25, 2026

Information we collect

When you place an order, contact us, or use the store, we collect the information needed to process that request, such as your name, email address, shipping address, order details, and messages you send.

How we use information

We use this information to process orders, ship products, provide order updates, answer support questions, handle returns, prevent fraud, and improve the store experience.

Payments and Shopify

The store runs on Shopify. Payments are processed through Shopify and its payment providers. We do not directly store full payment card details.

Service providers

Information may be shared with service providers only when needed to operate the store, process payments, ship orders, send order emails, provide support, or comply with legal requirements.

Cookies and analytics

The store may use cookies and basic analytics through Shopify or related services to keep the cart working, measure store performance, and understand site traffic.

No sale of personal information

We do not sell personal information. We also do not use your order information to send unrelated marketing unless you choose to receive it through Shopify or the store.

The device and the DeskSpotter cloud

DeskSpotter needs no account. Your location, Wi-Fi password, and settings are stored on the device itself, in your home. A factory reset erases them.

Retention and requests

Order records may be kept as needed for customer service, tax, accounting, fraud prevention, and legal reasons. To ask about your information, email contact@deskspotter.com.

Contact

For privacy questions, email contact@deskspotter.com.

Questions before you order? We answer every message.

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